



Ayos Ba? is a mobile-first government service review app built for Filipinos — designed to make public services more transparent, accountable, and people-centered. From submitting service times, sharing complaints, and giving suggestions, to checking FAQs about government processes, Ayos Ba? empowers citizens to speak up, review their experiences, and encourage improvements in public offices. This case study highlights the full end-to-end experience: from smooth onboarding and intuitive navigation, to easy feedback submission and accessible resources. Proudly created for every Filipino, Ayos Ba? fosters trust, accountability, and better service delivery in government. A smarter way to share feedback and improve public services — powered by the people, for the people. 🇵🇭
Citizens often struggle with slow processes, unclear service expectations, and limited ways to voice complaints or improvement suggestions. Information about service times is inconsistent, and feedback usually gets lost. People have no unified platform to share experiences or warn others about poor service.
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